Business

Business · Biography

1885–1971

Robert Laidlaw

Robert Laidlaw developed a mail-order business and later managed the enlarged Farmers enterprise, while maintaining a substantial evangelical and charitable life.

New Zealand Dalry, Ayrshire, Scotland Updated 27 October 2026
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In this biography

Quick facts

Born
8 September 1885
Died
12 March 1971
Birthplace
Dalry, Ayrshire, Scotland
Nationality
Not independently established
Known for
Laidlaw Leeds and management of the Farmers trading business
Laidlaw Leeds
Established 1909
Auckland premises
Opened April 1914
Farmers combination
1918
General-manager retirement
1945

Why this life matters

His career connects catalogue distribution, rural purchasing and religious philanthropy, with wartime controversy complicating a purely celebratory account.

Timeline

Key moments

  1. Born

    Born 8 September in Dalry.

  2. Mail-order business

    Established Laidlaw Leeds.

  3. Larger premises

    Opened at Hobson and Wyndham Streets in April.

  4. Controversy and combination

    Military-service adjournment attracted criticism; Laidlaw Leeds merged with Farmers Union Trading Company.

  5. Management retirement

    Retired as general manager.

  6. Death

    Died 12 March in Auckland.

Commercial training and religious conviction

Robert Alexander Crookston Laidlaw was born in Dalry, Scotland, on 8 September 1885. His family moved to Dunedin the following year. After education at Otago Boys’ High School, he became a clerk in his father’s business at sixteen. He later worked as a wholesale traveller in Otago and Southland before moving to Auckland. The DNZB also records his Open Brethren upbringing and evangelical conversion at R. A. Torrey’s 1902 mission. These commercial and religious beginnings continued to shape different parts of his career: retailing supplied the organisational setting, while evangelical commitments directed much of his writing and giving.

Sources for this section: [1]

Mail order connected a warehouse with distant customers

Laidlaw established Laidlaw Leeds in 1909. Mail-order selling allowed customers to examine a printed range and order from a warehouse without visiting an urban shop. It still depended on correspondence, payment, packing and transport. The National Library’s authority record confirms the business’s origin and describes surviving advertising and catalogues. Those materials show how the company presented itself, but an advertised range does not establish that every item was available for every order. Laidlaw’s business idea therefore involved a distribution system as well as an appealing catalogue, and its performance needs evidence beyond the printed pages.

Sources for this section: [1] · [2]

Growth encountered the conditions of wartime trade

Substantial premises opened at the corner of Hobson and Wyndham Streets in April 1914. Two years later the company produced a catalogue which the National Library describes as 500 pages. Its curator’s account explains how wartime freight, insurance and scarce materials affected prices and supplies. A 1916 newspaper advertisement directed readers to the catalogue’s freight information. These records make the practical constraints on remote retail visible. They do not show a frictionless route from listing to delivery. The inspected material concerns the catalogue and its published context; the entire 500-page volume and the business’s complete order records were not read.

Sources for this section: [1] · [3] · [4]

The 1918 record includes criticism as well as expansion

When called up for military service in 1918, Laidlaw sought exemption on the grounds that the business depended on him. The Military Service Board granted an indefinite adjournment, effectively excusing him. The DNZB records criticism that this favoured the wealthy and notes its use in Labour by-election campaigning. The same year, Laidlaw Leeds combined with the Farmers’ Union Trading Company. A June newspaper paragraph still described purchase negotiations as incomplete, while later biographical and library records establish the eventual combination. An approval to negotiate should therefore retain its prospective status rather than being mistaken for the completed transaction.

Sources for this section: [1] · [5] · [2]

Management and giving continued through separate institutions

Laidlaw became general manager of the combined business and remained in that position until 1945. Alongside retail management, he supported evangelical organisations, chaired the New Zealand Bible Training Institute for twenty years and worked with scripture-reading organisations during the Second World War. His tract The Reason Why was published in 1913. Its existence and role are documented by the biographical account, but its full text was not read for this profile. The DNZB also records giving through the Bethesda Charitable Trust. Business management, religious persuasion and charitable grants were related in his life, but they were different activities with different recipients and measures of success.

Sources for this section: [1]

A significant retail career with more than one public memory

Laidlaw received an MBE for wartime services in 1946 and a CBE for community services in 1955. He died in Auckland on 12 March 1971. His legacy includes a mail-order enterprise, a long period managing Farmers and sustained religious work. It also includes a documented wartime controversy that should remain part of the account. Catalogue descriptions, contemporary reports and retrospective biography each illuminate a different aspect of that record. Reading them together gives a fuller picture of a retailer whose personal convictions and commercial responsibilities could attract both admiration and criticism.

Sources for this section: [1] · [2] · [5]

Quick answers

Frequently asked questions about Robert Laidlaw

Did Laidlaw found the entire Farmers business alone?
He established Laidlaw Leeds in 1909; it combined with the Farmers’ Union Trading Company in 1918, and he became general manager.
Was the whole 1916 catalogue read?
No. The institutional catalogue description, curator’s discussion and a specific contemporary advertisement were inspected.

Keep exploring

Lives connected to this story

  • Stephen Tindall

    Compare a later New Zealand retailer and a separately organised philanthropic career.

  • Bendix Hallenstein

    Compare a different retail/manufacturing network and its employee relationships.

  • Peter Leitch

    Compare two retailers’ routes from local ventures to wider trading networks.

Sources and further reading

Explore the evidence

These references support the biography and offer further reading. Official records, first-person accounts and independent reporting provide different perspectives; image records document attribution and licensing.

  1. 1. Graham C. Stoop, Dictionary of New Zealand Biography / Te AraLaidlaw, Robert Alexander Crookston

    Biography read; listed books and the full evangelical tract were not. Religious and philanthropic claims remain historical descriptions, not evaluations of doctrine or outcomes.

  2. 2. National Library of New ZealandLaidlaw Leeds (Firm): authority and related catalogue description

    The 500-page extent and contents are catalogue metadata. No claim that the whole catalogue or every listed price was inspected.

  3. 3. National Library of New ZealandWorld War One at home: In ephemera
  4. 4. Laidlaw Leeds advertiser / Papers Past, National LibraryKaipara and Waitemata Echo,5 October 1916, page 3: Laidlaw catalogue advertisement
  5. 5. Otago Witness / Papers Past, National LibraryOtago Witness,5 June 1918: purchase negotiations report

    Contemporary paragraph explicitly says negotiations were not completed; later sources establish the combination in 1918.

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